Passports 

For customers located in Afghanistan only

Accessing the temporary digital upload function on the Australian Passport Office website.

 

Customers who have been issued with a 10-year Australian passport since 2005 or who are applying for a child passport will be able to upload their application via the Australian Passport Office website.

To use this temporary digital upload function, you must:

• be located in Afghanistan and have a residential address Afghanistan
• have held a 10-year Australian Passport since 1 January 2006; or
• be lodging an application for a child.
• have a nominated person that can collect your passport from an Australian Passport Office in Australia or a diplomatic or consular mission overseas.

If you do not meet the above criteria, this option is not available to you, and you must lodge your Australian passport application in person at an Australian Embassy, Consulate or High Commission.

For customers in Afghanistan who meet the above criteria, follow the steps below to lodge your passport application:

• complete the application form online
• upload the application form, supporting documents, digital photo and credit card payment authorisation
• payment is taken by Credit Card only, in AUD (Australian Dollars).
• Completed declaration (form-B11) outlining passport collection details.

Passport collection:

Passports are not able to be dispatched and delivered to addresses in Afghanistan. Customers located in Afghanistan who want to use the digital upload function to submit their passport application are required to include a completed declaration (Form-B11) which should include:

• the location you wish the passport to be sent to i.e. Australian Embassy, Consulate or High Commission or a Passports State Office in Australia and,
• a nominated person to collect a passport on your behalf
• your authorisation for the passport to be handed to your nominated contact.

Once collected, it is yours/your nominated contacts responsibility to organise the safe delivery of the passport to you.

Once your digital application is being assessed (note this may take up to 4 days), you will receive an email from [email protected] to finalise the payment authorisation.

 

You will also be contacted if:

• the application is for a child
• additional documentation is required
• there is a problem with what you have submitted
• you are not eligible for this service.

Once your passport has been finalised it will be despatched to the location nominated by you in the form-B11.   

Please note that if your delivery address is not in Afghanistan, the new upload function will not become available at the application stage.

Please refer to the Australian Passport Office website for current processing times.

If you face any issues when completing the passport application or during the account registration process, please contact your closest Australian Embassy, Consulate or High Commission.

Examples where customers are not eligible for the digital upload function:

• If you have urgent travel or require an emergency passport, you are not eligible use the digital upload function.
• If you hold a Limited Validity Passport, you are not eligible to use the digital upload function.
• If you are aged 16 years and older, and are applying for a first-time adult passport, provided all other requirements are met. 
• A child who is applying for a first-time adult passport may be issued a Limited Validity Passport (LVP). The LVP may be upgraded to a fully validity (FVP) if presented in person to an Australian Embassy, Consulate or High Commission prior to expiry).