Passports
For customers located in Afghanistan only
Accessing the temporary digital upload function on the Australian Passport Office website.
You can use the digital upload function if:
- You are in Afghanistan and have a residential address in Afghanistan
- you have held a 10-year Australian Passport issued since 1 January 2006; or
- you are lodging a subsequent application for a child under the age of 16.
- If your child has never held an Australian passport, or their first passport was issued using the digital upload function, please contact your nearest Australian Embassy, Consulate or High Commission.
- You can nominate a person that can collect your passport from an Australian Passport Office in Australia or a diplomatic or consular mission overseas.
If you do not meet the above criteria, this option is not available to you, and you must lodge your Australian passport application in person at an Australian Embassy, Consulate or High Commission.
For customers in Afghanistan who meet the above criteria, follow the steps below to lodge your passport application:
- complete the application form online
- upload the application form, supporting documents, digital photo and credit card payment authorisation
- payment is taken by Credit Card only, in AUD (Australian Dollars).
- Completed declaration (form-B11) outlining passport collection details.
You cannot use the digital upload function if:
- you have urgent need to travel or require an emergency passport
- you hold a Limited Validity Passport (LVP)
- you are applying for your first adult passport as these applications must be lodged in person at an Australian Embassy, Consulate or High Commission.
- you are replacing a lost or stolen document.
Note: If you are aged 16 or 17, you may be issued a Limited Validity Passport (LVP). You may be able to upgrade it to a full validity passport by attending an Australian Embassy, Consulate or High Commission in person before your LVP expires. If you do not meet the requirements, you must lodge your application in person at your closest Australian Embassy, Consulate or High Commission.
Note: If you are applying for your first 10-year Australian Passport as an adult but have previously held an Australian passport as a child, you may be eligible for a limited validity passport (LVP). Your eligibility will be assessed after lodgement of your passport application. Please contact your closest Australian Embassy, Consulate or High Commission for further information.
Passport collection:
Passports are not able to be dispatched and delivered to addresses in Afghanistan. Customers located in Afghanistan who want to use the digital upload function to submit their passport application are required to include a completed declaration (Form-B11) which should include:
- the location you wish the passport to be sent to i.e. Australian Embassy, Consulate or High Commission or a Passports State Office in Australia and,
- a nominated person to collect a passport on your behalf
- your authorisation for the passport to be handed to your nominated contact.
Once collected, it is yours/your nominated contacts responsibility to organise the safe delivery of the passport to you.
Once your digital application is being assessed (note this may take up to 5 days), you will receive an email from [email protected] to finalise the payment authorisation.
You will also be contacted if:
- the application is for a child
- additional documentation is required
- there is a problem with what you have submitted
- you are not eligible for this service.
Once your passport has been finalised it will be despatched to the location nominated by you in the form-B11.
Please note that if your delivery address is not in Afghanistan, the temporary upload function will not become available at the application stage.
Please refer to the Australian Passport Office website for current processing times.
If you face any issues when completing the passport application or during the account registration process, please contact your closest Australian Embassy, Consulate or High Commission.